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MS Office 2010
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Word 2010 Foundation
Word 2010 Intermediate
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Excel 2010 Foundation
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Access 2010 Foundation
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Outlook 2010 Basics
PowerPoint 2010 Foundation
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Word 2007 Foundation
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Project 2007 Foundation
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Visio 2007 Foundation
PowerPoint 2007 Foundation
PowerPoint 2007 Intermediate
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Outlook 2007 Basics

MS Office 2003
Courseware

Word 2003 Foundation
Word 2003 Intermediate
Word 2003 Advanced
Excel 2003 Foundation
Excel 2003 Intermediate
Excel 2003 Advanced
Access 2003 Foundation
Access 2003 Intermediate
Access 2003 Advanced
Access 2003 Basics
Access 2003 Expert
Project 2003 Foundation
Publisher 2003 Foundation
PowerPoint 2003 Foundation
PowerPoint 2003 Intermediate
PowerPoint 2003 Advanced
Outlook 2003 Basics

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MS Office 2010
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Word 2010 Basics
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Excel 2010 Basics
Excel 2010 Expert
Access 2010 Basics
Access 2010 Expert
Outlook 2010 Basics
PowerPoint 2010 Basics
PowerPoint 2010 Expert

MS Office 2007
Courseware

Word 2007 Basics
Word 2007 Expert
Excel 2007 Basics
Excel 2007 Expert
Access 2007 Basics
Access 2007 Expert
Project 2007 Foundation
Publisher 2007 Foundation
Visio 2007 Foundation
PowerPoint 2007 Basics
PowerPoint 2007 Expert
Outlook 2007 Basics

MS Office 2003
Courseware

Word 2003 Basics
Word 2003 Expert
Excel 2003 Basics
Excel 2003 Expert
Access 2003 Basics
Access 2003 Expert
Project 2003 Foundation
Publisher 2003 Foundation
PowerPoint 2003 Basics
PowerPoint 2003 Expert

ICT Courseware
PC Basics
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SEO training

Microsoft Outlook 2010 Basics

Computer Courseware Training Materials

Training Course Outlines

WHAT’S NEW IN OUTLOOK 2010

The Ribbon
Message Flagging
Navigation Pane
Instant Search

A FIRST LOOK AT OUTLOOK 2010

The Microsoft Outlook Screen
Help and Outlook demos
Printing help sheets
Navigation Pane
Standard Toolbar
Displaying or hiding toolbars

OUTLOOK 2010 - EMAIL CONCEPTS

The structure of an email address
The advantages of using email
Spam or Unsolicited Email
Viruses
Phishing
Digital signatures

OUTLOOK 2010 - SENDING MESSAGES

Creating and sending your first email
Sending emails to multiple addresses
Receiving emails
Using blind carbon copy
Setting message subject
Spell checking your message
Inserting a file into a message
Setting message importance
Setting message sensitivity

OUTLOOK 2010 - MANIPULATING MESSAGES

The Inbox Folder
The Inbox Screen
Selecting a message
Message Status icons
Reading a message
Forwarding a message
Opening or saving an attached file
Replying to the sender of a message
Replying to the sender and all recipients of a message
Printing a message
Previewing a message before printing
Printing Options

OUTLOOK 2010 - MANIPULATING TEXT AND FILES

Selection techniques
Copying text to the Clipboard from a message
Pasting text from the Clipboard into a message
Copying text from one message to another
Cutting text to the Clipboard from a message
Moving text from one message to another
Copying text from another application into a message
Deleting text in a message
Deleting text to the left of the insertion point
Deleting text to the right of the insertion point
Deleting an attached file from a message

OUTLOOK 2010 - CONTACTS

What are contacts?
Creating a contact
Adding the sender of a message to contacts
Addressing an email to a contact
Deleting a contact
Creating a new distribution list
Adding an email address to a distribution list
Removing an email address from a distribution list
Sending an email to a distribution list

OUTLOOK 2010 - ORGANIZING MAIL

Searching for a message
Searching for messages
Creating a new mail folder
Moving a message to a different folder
Deleting a mail folder
Sorting the contents of the Inbox
Deleting a message
Opening the Deleted Items Folder
Restoring a message from the Deleted Items Folder
Emptying the Deleted Items Folder
Flagging a message
Removing a flag mark from a mail message
Marking a message as unread
Marking a message as read

OUTLOOK 2010 - CUSTOMIZING SETTINGS

Adding an Inbox heading
Removing an Inbox heading
Resetting the Inbox headings

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