 ECDL / ICDL Courseware FAQs
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About Cheltenham Courseware
Ordering
ECDL/ICDL Courseware
Licensing Details
About Cheltenham Courseware
How do I contact Cheltenham Courseware?
If you have a question please email, phone, fax or write to us.
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Can you provide reviews of your courseware manuals?
Yes. We have provided a selection of our reviews on this web site.
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Can you supply a list of clients using your courseware?
Yes. We have listed some of our clients on this web site for you.
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How long have Cheltenham Courseware been trading?
The company has now been trading for over 12 years (since 1995)
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Do you provide interactive, Computer Based Training?
No. We stick to what we are good at and do not try to be 'all things to all people'. Our training materials are used in over
80 countries and we have an enviable client list.
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Ordering
Can I order online?
Yes. To order online payment must be made using a Visa or MasterCard credit card.
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Can I order using a purchase order?
We allow official educational organizations, charities and well established companies to order using a purchase order. You can always order online using our secure ordering system.
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What currencies do you accept?
UK Pounds, Euros and US Dollars.
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Our school/college/University has a number of physical locations throughout our town/city. Do I need more than one site license?
In most cases a single site license will cover a school/college or University, even though the institution may be spread out over a number of physical locations within a city. If in doubt, contact us prior to purchasing your courseware.
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Do you sell individual courses?
Yes.
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Are the courses supplied on disk or do I have to download all of them?
Individual courses are
only sold as downloadable files and cannot be supplied on disk. When you
purchase one of our ECDL / ICDL course bundles, then the materials is posted to
you on disk.
ECDL/ICDL Courseware
What is the ECDL / ICDL?
The ECDL and ICDL are certification programs that promote competence in IT and offer a qualification that is recognized world-wide.
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Are the ECDL / ICDL training materials officially approved?
Yes. Cheltenham Courseware's ECDL / ICDL courseware is fully approved by the ECDL Foundation. Please see the ECDL Foundation site to verify that we are an approved courseware vendor.
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How do I become an ECDL / ICDL testing center?
You need to contact the organization that administers the ECDL/ICDL within your country.
visit the ECDL Foundation web
site.
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Licensing Details
Can I use the training materials to deliver 'Distance Learning' over the Internet (or Intranet)?
Many trainers use our manuals for tutor-led training sessions, followed by the students using the workbooks to practice the knowledge gained during the training session. The manuals are an excellent reference after the course as they have a 'how to do' format.
In some cases organizations use our materials to supplement Computer Based Training packages. This is an excellent, low cost additional training resource!
In other cases organizations use our materials for self study or open study at a site.
Remember with most of our courses you get:
- A training manual
- A workbook containing examples that can be performed by the student
- Slides covering the major topics within the course
Schools, Colleges and Universities may use the materials on a secure Intranet/LAN to be accessed LOCALLY by members or students of the institution.
No commercial training companies are allowed to place any of our materials on the Internet! If we find such examples, legal action will result!
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Can I add my organization's name and logos to the manuals?
Yes. (You must leave the Cheltenham Courseware copyright notice on each item that you use).
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Can I remove the Cheltenham Courseware copyright notices from the manuals?
No. All materials supplied by Cheltenham Courseware remains copyrighted to Cheltenham Courseware, and must be clearly indicated by a copyright notice on each item used to that effect.
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Can I resell the manuals to third parties?
No. You can sell the manuals (at cost) to anyone who physically attends a training course run by you at your training center. This does not cover third parties or distance learning schemes.
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Can I act as a reseller of your training materials?
No. Sorry, we only sell direct and do not use resellers.
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Can I really teach as many people as I want using the training
materials?
Yes, provided you use the training materials to teach only those people attending a training course at the site for where the
training materials are registered.
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Is there an annual renewal fee to keep on using the courses
that I purchase?
No.
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Can you supply printed manuals rather than us having to print the manuals ourselves?
No, we do not supply printed manuals. You can either print the manuals
yourself or use a local printing service to do this. This also allows you add your name and logos prior to printing.
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What is included with each course?
Most of our courses include a manual, workbook, work files and a set of instructor
slides, plus HTML File formats.
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How do I know when new ECDL / ICDL courses are
released?
You will be emailed when new courses are released, unless you
ask not to be!.
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If I edit the manual, can I update the 'table of contents'?
Our manuals are produced in Microsoft Word which allows you to edit the documents and then automatically update the table of contents.
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Are your ECDL / ICDL training materials suitable for instructor-led and self paced learning?
Different clients tend to use our ECDL / ICDL training materials in different ways. Some deliver tutor-led, classroom based training while others use the training materials purely for open, self paced learning. Many clients combine the use of our printed training manuals with computer based training packages supplied by other courseware companies. This last combination adds enormous value to computer based training and gives the students a valuable reference to keep (and use) long after the training course has finished!
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