ECDL Syllabus 5.0 / ICDL Syllabus 5.0 courseware for trainers

   
   

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1. GENERAL CONCEPTS

HARDWARE, SOFTWARE, INFORMATION TECHNOLOGY
  • Hardware
  • Software
  • Information Technology (IT)
TYPES OF COMPUTER
  • What is a mainframe computer?
  • What is a PC?
  • What is a Mac?
  • What is a networked computer?
  • What are laptop & palmtop computers?
  • What is a Personal Digital Assistant (PDA)?
  • Types of computer - Mainframe
  • Types of computer - PC
  • Types of computer - Networked PC
  • Types of computer - Laptop
  • Types of computer - Palmtop
  • Types of computer - PDA (Personal Digital Assistant)
MAIN PARTS OF A PERSONAL COMPUTER
  • The System Unit
  • The System (Mother) Board
  • The CPU
  • Memory (RAM)
  • ROM-BIOS
  • Serial Port
  • Parallel Port
  • Universal Serial Bus (USB)
  • What are input devices?
  • What are output devices?
  • What is a peripheral device?
  • The Keyboard
  • The Mouse
  • CD
  • DVD Drives
  • Floppy disk
  • Zip Disc
  • Hard (Fixed) Disk
  • The Monitor
  • Additional items or cards
  • Sound cards and speakers
  • Modems
  • Printers
  • Scanners
  • Recordable CDs
  • Tape backup
  • What is PCMCIA?
COMPUTER PERFORMANCE
  • Factors affecting performance

2. HARDWARE

CENTRAL PROCESSING UNIT
  • The CPU (Central Processing Unit)
  • MEMORY
  • What is computer memory?
  • What is RAM?
  • What is ROM?
  • What is the ROM-BIOS?
  • What is flash BIOS?
  • What is video (graphics) memory?
INPUT DEVICES
  • The Mouse
  • The Keyboard
  • Tracker Balls
  • Scanners
  • Touch Pads
  • Light Pens
  • Joysticks
  • Voice input for PCs (microphones)
  • Web Cams
  • Digital Cameras
OUTPUT DEVICES
  • The VDU (computer monitor or screen)
  • Flat screen monitors
  • Screen size
  • Graphics for games
  • Computer presentation projection devices
  • Different types of printer
  • Laser printers
  • Colour laser printers
  • Inkjet printers
  • Dot Matrix printers
  • Printer Memory
  • Cost of running a printer
  • Plotters
  • Speakers
  • Speech synthesizers
INPUT/OUTPUT DEVICES
  • Input/Output devices
STORAGE DEVICES
  • Internal hard disks
  • External hard disks
  • Zip drives
  • Jaz drives
  • Diskettes (floppy disks)
  • CD Disks
  • DVD Drives
  • What is the difference between internal and external hard disks?
  • Why format a disk?

3. SOFTWARE

TYPES OF SOFTWARE
  • What is an Operating System?
  • What is an Application Program?
  • Why are new versions of software released year after year?
OPERATING SYSTEM SOFTWARE
  • What is an Operating System?
APPLICATIONS SOFTWARE
  • What is an application program?
  • Word processing
  • Spreadsheets
  • Databases
  • Presentation
  • Accounts / Payroll
  • Web browsing
  • Web authoring

GRAPHICAL USER INTERFACE (GUI)

  • What is a Graphical User Interface?
  • The advantages of using a GUI (Graphical User Interface)
SYSTEMS DEVELOPMENT
  • What is systems development?
  • What is a systems development cycle?

4. INFORMATION NETWORKS

LAN AND WAN
  • What is a LAN (local Area Network)?
  • What is a WAN?
  • What does client/server mean?
  • What is workgroup computing?
  • Advantages of workgroup computing
  • Disadvantages of workgroup computing
INTRANET, EXTRANET
  • What is the difference between the Internet and an Intranet?
  • What is the difference between an Intranet and an Extranet?
THE INTERNET
  • What is the Internet?
  • What is the Internet and how is it useful?
  • What is the difference between the World Wide Web (WWW) and the Internet?
THE TELEPHONE NETWORK IN COMPUTING
  • How is the telephone line used in computing?
  • Where to get help about technical terms
  • What is PSTN?
  • What is PSDN?
  • What is ISDN?
  • What is ADSL?
  • What is DSL?
  • Digital vs. analogue
  • Modem
  • Baud rate

5. THE USE OF IT IN EVERYDAY LIFE

COMPUTERS AT WORK
  • Where computers might be more appropriate than people
  • Where people might be more appropriate than computers
  • Examples of large scale computer applications in business
  • Uses of large scale computers applications within government
  • Uses of computer applications within hospitals and the health care system
  • Uses of computer applications in education
  • What is tele-working?
  • Some of the advantages of tele-working
  • Some of the disadvantages of tele-working
ELECTRONIC WORLD
  • What is email?
  • What is E-commerce?
  • What is E-banking?
  • The process of shopping online
  • The advantages of e-commerce
  • The disadvantages of e-commerce

6. HEALTH AND SAFETY, ENVIRONMENT

ERGONOMICS
  • Good working practices
HEALTH ISSUES
  • Using a computer incorrectly can damage your health
  • Repetitive Strain Injury (RSI)
  • Glare from screens
  • Bad posture
PRECAUTIONS
  • Make sure that cables are safely secured
  • Make sure that power points are not overloaded
THE ENVIRONMENT
  • Computers and the environment
  • Don't Waste Paper

7. SECURITY

INFORMATION SECURITY
  • What is information security?
  • Advantages of proactive information security
  • Passwords
  • The Importance of shutting down your computer
  • What is a UPS?
  • Electrical surge protection
  • Things computers like
  • Things to avoid
  • What to do if the computer breaks down
  • Dealing with security problems
  • Responsibilities for dealing with security problems
  • Security rights and obligations
  • User IDs and passwords?
  • Choosing a secure password
  • How secure is your software?
  • How do your manage data securely?
  • How do you dispose of data securely?
  • What is visitor control?
  • Why do you need to back up your computer?
  • Organising your computer for more efficient backups
  • Complete vs. incremental backups
  • Why you should use 'off-site' storage?
  • Beware of 'open files'
  • What if your laptop is stolen?
  • What if your mobile phone is stolen?
COMPUTER VIRUSES
  • What are computer viruses?
  • How do viruses infect PCs?
  • How to prevent virus damage
  • To make a diskette read-only
  • To password protect your computer
  • How do your protect computers from attack?
  • What to do if you discover a virus on your computer
  • The limitations of anti virus software
  • What is virus disinfecting?
  • Anti-virus Precautions

8. COPYRIGHT AND THE LAW

COPYRIGHT
  • Software Copyright Issues
  • What are site licences?
  • Copyright Issues
  • How to check a software Product ID
  • What is freeware?
  • What is shareware?
  • What about software which you find on the Internet
  • What is an end-user licence agreement?
DATA PROTECTION LEGISLATION
  • Data Protection Legislation

9. ABBREVIATIONS & TERMINOLOGY

Please visit the ECDL web site for more information.


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