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ECDL 5 training materials for computer trainers - Approved ECDL & ICDL Courseware


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ECDL & ICDL courseware training materials for IT Trainers.  Editable and Intranet ready
ECDL / ICDL Module 7 (Syllabus Four)
Microsoft Office 2007 Information and Communication Courseware


INTERNET TERMINOLOGY AND CONCEPTS

  • World Wide Web (WWW) vs. the Internet
  • HTTP (Hypertext Transfer Protocol)
  • URL (Uniform Resource Locator)
  • Hyperlinks
  • ISP (Internet Service Provider)
  • FTP (File Transfer Protocol)
  • Web sites and URLs
  • Web Browser
  • Cookies
  • Internet cache

USING INTERNET EXPLORER

  • Opening the Microsoft Internet Explorer program
  • Viewing a particular Web site
  • Minimizing, maximizing, restoring and closing icons
  • Zoom
  • Hyperlinks
  • Navigating through Web sites
  • Back and Forward buttons
  • Forcing a Web page to display within a new window
  • Forcing a Web page to display within a new tab
  • Switching between tabs
  • Quick Tabs
  • Tab List
  • Closing a tab
  • Stop button
  • Refreshing Web pages
  • Internet Explorer icons
  • Copying a picture from a Web site page
  • Saving a picture on a Web page as a picture file
  • Copying a Web address to a document
  • Saving a Web page
  • Downloading files from a Web page
  • Adobe Acrobat files

SEARCH ENGINES

  • Search Engines
  • Searching using Instant Search
  • Searching using the Address Bar
  • Adding new search engines
  • Temporarily changing the search engine
  • Changing the default search engine
  • Search Engine Web sites
  • Using keywords and phrases
  • Don't use a single search word!
  • Using + and " symbols to narrow your search

GETTING HELP WITHIN INTERNET EXPLORER

  • Displaying Help
  • Help Demos
  • Browsing for Help
  • Asking for Help
  • Printing Help sheets

CUSTOMIZING INTERNET EXPLORER

  • Setting your Home Page (i.e. opening page)
  • Setting multiple Home Pages
  • Revisiting Web pages via the address bar
  • Displaying your viewing history
  • Deleting a history item
  • Deleting the entire browsing history and temporary files
  • Customizing history options
  • Adding a Web page to your favourites
  • Opening a favourite (bookmark)
  • Creating a new favourites folder
  • Moving a favourite to a folder
  • Renaming a bookmark
  • Deleting a bookmark
  • Adding a Web page to a specified bookmark folder
  • Toolbars
  • Disabling picture display
  • Setting your default browser
  • Installing Add-ons

FEEDS

  • What are feeds?
  • Viewing Web pages containing feeds
  • Subscribing to feeds
  • Viewing subscribed feeds
  • Unsubscribing from Feeds

SECURITY ISSUES

  • Web based forms
  • Protected sites
  • Digital certificates
  • Encryption
  • The dangers of surfing!
  • Protecting your credit cards
  • Firewalls
  • Pop-Up blocking
  • Information Bar
  • Phishing Filter
  • Parental Filtering
  • Windows Update

INTERNET EXPLORER - PRINTING ISSUES

  • Previewing Web pages
  • Page Setup
  • Printing the entire Web page
  • Printing a selected area on a Web page
  • Printing selected frames within a framed Web site

A FIRST LOOK AT OUTLOOK

  • Starting Outlook
  • The Microsoft Outlook Screen
  • Help and Outlook demos
  • Printing help sheets
  • Microsoft Outlook Navigation Pane
  • Microsoft Outlook Standard Toolbar
  • Displaying or hiding toolbars
  • Quick way of displaying / hiding toolbars
  • Closing Outlook

EMAIL CONCEPTS

  • The structure of an email address
  • The advantages of using email
  • Netiquette
  • Spam or Unsolicited Email
  • Viruses
  • Phishing
  • Digital signature

SENDING MESSAGES

  • Creating and sending your first email
  • Checking that your email was sent
  • Sending emails to more than one person at a time
  • Receiving emails
  • Sending a copy of a message to another address
  • What is a blind carbon copy?
  • Sending a copy of a message to another address using blind carbon copy
  • Setting message subject
  • Spell checking your message
  • Inserting a file into a message
  • Setting message importance
  • Setting message sensitivity

RECEIVING, READING AND REPLYING TO MESSAGES

  • The Inbox Folder
  • Opening the Inbox folder
  • The Inbox Screen
  • Selecting a message
  • Message Status icons
  • Reading a message
  • Switching between open Message windows
  • Forwarding a message
  • Opening or saving an attached file
  • Replying to the sender of a message
  • Replying to the sender and all recipients of a message
  • Setting message reply options so that the original message is inserted, or not inserted
  • Printing a message
  • Previewing a message before printing
  • Printing Options

MANIPULATING TEXT AND FILES

  • Selecting a word within the Message window
  • Selecting a line within the Message window
  • Selecting a paragraph within the Message window
  • Selecting all text within the Message window
  • Selecting text using the mouse
  • Copying text to the Clipboard from a message
  • Pasting text from the Clipboard into a message
  • Copying text from one message to another
  • Cutting text to the Clipboard from a message
  • Moving text from one message to another
  • Copying text from another application into a message
  • Deleting text in a message
  • Deleting text to the left of the insertion point
  • Deleting text to the right of the insertion point
  • Deleting an attached file from a message

CONTACTS

  • What are contacts?
  • Opening the Contacts folder
  • Creating a contact
  • Adding the sender of a message to contacts
  • Addressing an email to a contact
  • Deleting a contact
  • What is a distribution list?
  • Creating a new distribution list
  • Adding an email address to a distribution list
  • Removing an email address from a distribution list
  • Sending an email to a distribution list

ORGANISING MAIL

  • Searching for a message
  • Searching for messages by sender, subject or content
  • Creating a new mail folder
  • Moving a message to a different folder
  • Deleting a mail folder
  • Sorting the contents of the Inbox
  • Deleting a message
  • Opening the Deleted Items Folder
  • Restoring a message from the Deleted Items Folder
  • Emptying the Deleted Items Folder
  • Automatically emptying the Deleted Items Folder when you exit Outlook
  • Flagging a message
  • Removing a flag mark from a mail message
  • Marking a message as unread
  • Marking a message as read

CUSTOMISING SETTINGS

  • Adding an Inbox heading
  • Removing an Inbox heading
  • Resetting the Inbox headings
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