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Materials for:
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ECDL / ICDL Module 7 (Syllabus Four) Using Microsoft Office 2007 Information and Communication
Courseware
PLEASE NOTE: The ECDL / ICDL Courseware Library includes
versions for Office 2000, Office XP, Office 2003 & Office 2007. Plus
versions for Windows 2000, Windows XP and Windows Vista

ECDL | ICDL Courseware Training Manual
INTERNET TERMINOLOGY AND CONCEPTS
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World Wide Web (WWW) vs. the Internet
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HTTP (Hypertext Transfer Protocol)
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URL (Uniform Resource Locator)
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Hyperlinks
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ISP (Internet Service Provider)
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FTP (File Transfer Protocol)
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Web sites and URLs
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Web Browser
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Cookies
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Internet cache
USING INTERNET EXPLORER
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Opening the Microsoft Internet Explorer program
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Viewing a particular Web site
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Minimizing, maximizing, restoring and closing icons
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Zoom
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Hyperlinks
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Navigating through Web sites
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Back and Forward buttons
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Forcing a Web page to display within a new window
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Forcing a Web page to display within a new tab
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Switching between tabs
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Quick Tabs
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Tab List
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Closing a tab
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Stop button
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Refreshing Web pages
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Internet Explorer icons
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Copying a picture from a Web site page
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Saving a picture on a Web page as a picture file
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Copying a Web address to a document
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Saving a Web page
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Downloading files from a Web page
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Adobe Acrobat files
SEARCH ENGINES
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Search Engines
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Searching using Instant Search
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Searching using the Address Bar
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Adding new search engines
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Temporarily changing the search engine
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Changing the default search engine
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Search Engine Web sites
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Using keywords and phrases
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Don't use a single search word!
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Using + and " symbols to narrow your search
GETTING HELP WITHIN INTERNET EXPLORER
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Displaying Help
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Help Demos
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Browsing for Help
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Asking for Help
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Printing Help sheets
CUSTOMIZING INTERNET EXPLORER
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Setting your Home Page (i.e. opening page)
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Setting multiple Home Pages
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Revisiting Web pages via the address bar
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Displaying your viewing history
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Deleting a history item
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Deleting the entire browsing history and temporary files
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Customizing history options
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Adding a Web page to your favourites
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Opening a favourite (bookmark)
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Creating a new favourites folder
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Moving a favourite to a folder
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Renaming a bookmark
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Deleting a bookmark
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Adding a Web page to a specified bookmark folder
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Toolbars
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Disabling picture display
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Setting your default browser
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Installing Add-ons
FEEDS
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What are feeds?
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Viewing Web pages containing feeds
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Subscribing to feeds
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Viewing subscribed feeds
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Unsubscribing from Feeds
SECURITY ISSUES
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Web based forms
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Protected sites
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Digital certificates
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Encryption
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The dangers of surfing!
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Protecting your credit cards
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Firewalls
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Pop-Up blocking
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Information Bar
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Phishing Filter
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Parental Filtering
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Windows Update
INTERNET EXPLORER - PRINTING ISSUES
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Previewing Web pages
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Page Setup
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Printing the entire Web page
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Printing a selected area on a Web page
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Printing selected frames within a framed Web site
A FIRST LOOK AT OUTLOOK
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Starting Outlook
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The Microsoft Outlook Screen
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Help and Outlook demos
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Printing help sheets
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Microsoft Outlook Navigation Pane
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Microsoft Outlook Standard Toolbar
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Displaying or hiding toolbars
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Quick way of displaying / hiding toolbars
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Closing Outlook
EMAIL CONCEPTS
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The structure of an email address
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The advantages of using email
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Netiquette
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Spam or Unsolicited Email
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Viruses
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Phishing
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Digital signature
SENDING MESSAGES
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Creating and sending your first email
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Checking that your email was sent
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Sending emails to more than one person at a time
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Receiving emails
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Sending a copy of a message to another address
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What is a blind carbon copy?
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Sending a copy of a message to another address using blind carbon copy
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Setting message subject
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Spell checking your message
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Inserting a file into a message
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Setting message importance
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Setting message sensitivity
RECEIVING, READING AND REPLYING TO MESSAGES
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The Inbox Folder
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Opening the Inbox folder
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The Inbox Screen
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Selecting a message
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Message Status icons
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Reading a message
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Switching between open Message windows
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Forwarding a message
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Opening or saving an attached file
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Replying to the sender of a message
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Replying to the sender and all recipients of a message
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Setting message reply options so that the original message is inserted, or not inserted
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Printing a message
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Previewing a message before printing
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Printing Options
MANIPULATING TEXT AND FILES
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Selecting a word within the Message window
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Selecting a line within the Message window
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Selecting a paragraph within the Message window
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Selecting all text within the Message window
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Selecting text using the mouse
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Copying text to the Clipboard from a message
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Pasting text from the Clipboard into a message
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Copying text from one message to another
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Cutting text to the Clipboard from a message
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Moving text from one message to another
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Copying text from another application into a message
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Deleting text in a message
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Deleting text to the left of the insertion point
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Deleting text to the right of the insertion point
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Deleting an attached file from a message
CONTACTS
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What are contacts?
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Opening the Contacts folder
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Creating a contact
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Adding the sender of a message to contacts
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Addressing an email to a contact
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Deleting a contact
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What is a distribution list?
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Creating a new distribution list
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Adding an email address to a distribution list
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Removing an email address from a distribution list
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Sending an email to a distribution list
ORGANISING MAIL
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Searching for a message
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Searching for messages by sender, subject or content
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Creating a new mail folder
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Moving a message to a different folder
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Deleting a mail folder
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Sorting the contents of the Inbox
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Deleting a message
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Opening the Deleted Items Folder
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Restoring a message from the Deleted Items Folder
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Emptying the Deleted Items Folder
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Automatically emptying the Deleted Items Folder when you exit Outlook
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Flagging a message
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Removing a flag mark from a mail message
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Marking a message as unread
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Marking a message as read
CUSTOMISING SETTINGS
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Adding an Inbox heading
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Removing an Inbox heading
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Resetting the Inbox headings
ECDL | European Computer Driving Licence
ICDL | International Computer Driving Licence
Other ECDL / ICDL Courseware Training materials
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