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e-Citizen ECDL Training Manual Courseware
Course Outline
e-Citizen is a an end-user ECDL computer skills certification scheme developed by ECDL-F. It is an improver-level certification specifically developed to cater for those with a limited knowledge of computers and the Internet.
e-Citizen is intended to help candidates bridge the digital divide by giving them the necessary skills to interact on-line across a broad range of environments, from dealing with government departments to communicating on-line with family and friends
- System Unit
- The System (Mother) Board
- The CPU
- Memory (RAM)
- The Keyboard
- The Mouse
- CD-ROM
- DVD Drives
- Floppy disk
- Hard (Fixed) Disk
- The Monitor
- To turn on the computer
- What is the Windows Desktop?
- The 'Recycle Bin' Desktop icon
- The "My Computer" Desktop icon
- The "Internet Explorer" Desktop icon
- The Start icon and Start Menu
- The Windows 'Task Bar'
- Maximize, Minimize, Restore and Close icons
- To minimize a window
- To maximize a window
- To restore a maximized object to run in a window
- What is the Close button used for?
- To close a program using the Close button
- To close a window using the keyboard
- To restore a window from the Task Bar by single clicking on it
- To move a Desktop window
- To make a Desktop window taller or shorter
- To make a Desktop window narrower or wider
- To resize a Desktop window in two directions at once
- Switching between program windows
- Commonly used keys
- Which mouse button?
- "Select then manipulate"
- Double clicking
- "Drag and Drop" moving
- "Drag and Drop" copying
- Multiple selection techniques
- The other (right) mouse button
- To properly shutdown the computer
- Shut Down Options
- Using the Windows XP Tour
- Help within the Start Menu
- Searching for Help
- Using the Help Index
- Getting Help via the Internet.
FILES AND FOLDERS
- What are Drives, Folders and Files?
- What is the 'Windows Explorer'?
- To start the 'Windows Explorer' program
- To change the View of the file listing for a particular folder
- To change the View setting for all folders on the computer
- To view files within a particular folder (such as the e-citizen folder)
- To view files or folders on a floppy disk
- To view files or folders on a CD-ROM
- To determine file types
- Displaying file name extensions within the Windows Explorer
- Some more examples of file name extensions
- Audio and video files
- Temporary files
- Sorting files by type
- To select an individual file or folder within the Windows Explorer
- To select a continuous block of files
- To select multiple files which are not in a continuous block
- To copy files using the Windows Explorer
- To move files using the Windows Explorer
- To copy or move folders using the Windows Explorer
- The floppy disk 'protection' tab
- To copy a file to a floppy disk
- To copy a file from a floppy disk
- To move a file to a floppy disk
- To move a file from a floppy disk
- To copy a file from a CD-ROM disk
- To delete a file or folder
- To delete a file on another drive
- To view the contents of the Recycle Bin
- To restore a deleted file
- Using Microsoft Word to create a new Word document.
- Opening a document within Microsoft Word
- Opening a previously used document within Word
- The Windows list of recently opened documents
- Opening a Word document using the Windows Explorer
- Entering text
- What is the 'Insertion Point'?
- Moving about within a document
- Inserting a picture into a document
- Changing Font Size
- Changing text alignment
- Changing margins
- Using Print Preview
- Saving a document file to your hard disk
- Saving a document file to a floppy disk
- Why save files in a different format?
- Using RTF (Rich Text Format), formatted files
- Saving a document in a web compatible format.
- To change the page orientation
- To print from an application
- To close a document within an application
- The difference between the 'Close' and 'Close Window' icons
- To close an application (and all open documents within it)
- What is the Internet?
- Why is the Internet Useful?
- What is the difference between the WWW and the Internet?
- Some prerequisites for going 'live'.
- What you need to get 'online'
- To open the Microsoft Internet Explorer (an Internet Browser)
- What is a URL (Uniform Resource Locator)?
- Web sites and URLs
- To display a specific web page
- What is a web browser?
- The web browser window
- The browser window buttons (icons)
- Navigating between web pages
- What is a Hyperlink?
- How can I recognize hyperlinks?
E-MAIL BASICS
- What is e-mail?
- Advantages of using e-mail
- Disadvantages of using e-mail
- The structure of an e-mail address
- E-mail vs. Web addresses
- What is an ISP (Internet Service Provider)?
- What is an E-mail account?
- How to setup an e-mail account
- What is junk mail?
- What are computer viruses?
- What are popup adverts?
- What is spyware?
- To start Outlook using the Start menu
- The Microsoft Outlook Screen
- The Microsoft Outlook Standard Toolbar
- To send a message using Outlook
- To check for new messages
- To read a message
- To create a new message
- Attaching files to an e-mail
- To insert a file into a message
- To open an attached file that has been sent to you
- The dangers of opening attached files - VIRUSES
- To reply to the sender of a message
- To reply to the sender and all recipients of a message
- To forward a message
- What is an address book?
- To add an e-mail address to the address book
- To edit an entry in your address book
- Using the Address book to send an e-mail
INFORMATION SEARCH
- What is a Search Engine?
- Examples of Search Engines
- What is a 'portal site'?
- Search the web using many different Search Engines at once
- Keyword searches
- Different Search Engines give different results!
- Paid for Search Engine positioning ('partner' sites)
- Using a Search Engine's advanced options
- Using the 'Home' button
- Using a 'Site Map'
- Searching pages on a particular web site
- Copy and paste text, URL from a Web page.
- To copy and paste text from a web site to a document.
- To copy the URL of a particular web page to a document
- To save a web image to your hard disk
- To copy a web image from a web page to a document
- Why save a web page?
- To save a web page to your hard disk
- To print a web page
- To print part of a web page
- What is a favorite (bookmark)?
- To add a web page to your favorites
- To open a bookmark (favorite)
PRECAUTIONS
- Spam and how to avoid it
- How do viruses infect PCs?
- What is a firewall?
- What are anti-virus programs?
- Use caution when giving personal information over the Internet
- Protect your data!
- Chat rooms
- Be careful when purchasing via the Web
- Buyer Beware!
- To find information about consumer rights
- How do you know if a web site is legitimate?
- What is a secure web site?
- How to recognize a secure site.
- Parental Controls within a web browser
- To set parental controls within Internet Explorer
- To disable parental controls within Internet Explorer
- Other products to limit a child's access to the Internet
- To access on-line news
- Alternative and Independent news sites
- Getting information about local government services
- Business Link
- On-line banking
- Leisure services
- On-line shopping
- Local entertainment, cultural events and coming events
- Last Minute Deals
- Stock availability and pricing
- Comparing prices before you buy
- Finding information about travel schedules and booking tickets
- Finding information about hotel availability
- LearnDirect
- Finding information about training or educational courses
- Searching online libraries for information
- Using online job search sites
- Getting information about employment rights
- Getting information about pensions
- Finding information relating to public health
- Finding information relating to private health care
- Finding information relating to alternative medicines
- Finding information relating to drug certification
- Finding information relating to health insurance
- Special interest and 'direct action' groups
- Accessing discussion groups
- Accessing message boards
- Business related sites
- Finding information relating to corporate companies
- What is an Intranet?
- What is an Extranet?
E-PARTICIPATION
- What is an online form?
- What is a web form?
- Form Field: One-Line Text Box
- Form Field: Scrolling Text Box
- Form Field: Password Box
- Form Field: Check Box
- Form Field: Radio Button
- Form Field: Drop-Down Menu
- Form Field: Buttons
- Navigating an online form
- Mandatory Fields
- Correcting or removing data
- Submitting an online form
- Resetting and Clearing a form
- Error Messages
- Try to check out a site before purchasing anything!
- Issues relating to card details
- Internet Security
- Encryption in Internet Explorer
APPLICATIONS
- E-mailing your view to a local news station
- Participating in a news poll
- Completing a form requesting your opinion of a topical news item.
- Contacting local social services
- Submitting a tax return via the Internet
- Register to vote
- Accessing Government Consultation Documents
- Getting information about online banking
- Purchasing tickets online
- Getting a quotation for purchasing a car
- Purchasing Books or CDs online
- Making a flight reservation
- Making a hotel reservation
- Hiring a car online
- Getting information about online courses
- Reserving a library book
- Applying for a job online
- Sourcing health advice
- Getting information about health insurance
- Using Discussion groups
- Using Company Intranets
ECDL | European Computer Driving Licence
ICDL | International Computer Driving Licence
ECDL / ICDL Courseware Training Materials
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