--- ICDL and ECDL computer training courseware inc ECDL 5 and ICDL 5 using Windows Vista and Office 2007

e-Citizen ECDL Training Manual Courseware
Course Outline

e-Citizen is a an end-user ECDL computer skills certification scheme developed by ECDL-F. It is an improver-level certification specifically developed to cater for those with a limited knowledge of computers and the Internet.

e-Citizen is intended to help candidates bridge the digital divide by giving them the necessary skills to interact on-line across a broad range of environments, from dealing with government departments to communicating on-line with family and friends

THE COMPUTER

System Unit
The System (Mother) Board
The CPU
Memory (RAM)
The Keyboard
The Mouse
CD-ROM
DVD Drives
Floppy disk
Hard (Fixed) Disk
The Monitor
To turn on the computer
What is the Windows Desktop?
The 'Recycle Bin' Desktop icon
The "My Computer" Desktop icon
The "Internet Explorer" Desktop icon
The Start icon and Start Menu
The Windows 'Task Bar'
Maximize, Minimize, Restore and Close icons
To minimize a window
To maximize a window
To restore a maximized object to run in a window
What is the Close button used for?
To close a program using the Close button
To close a window using the keyboard
To restore a window from the Task Bar by single clicking on it
To move a Desktop window
To make a Desktop window taller or shorter
To make a Desktop window narrower or wider
To resize a Desktop window in two directions at once
Switching between program windows
Commonly used keys
Which mouse button?
"Select then manipulate"
Double clicking
"Drag and Drop" moving
"Drag and Drop" copying
Multiple selection techniques
The other (right) mouse button
To properly shutdown the computer
Shut Down Options
Using the Windows XP Tour
Help within the Start Menu
Searching for Help
Using the Help Index
Getting Help via the Internet.

FILES AND FOLDERS

What are Drives, Folders and Files?
What is the 'Windows Explorer'?
To start the 'Windows Explorer' program
To change the View of the file listing for a particular folder
To change the View setting for all folders on the computer
To view files within a particular folder (such as the e-citizen folder)
To view files or folders on a floppy disk
To view files or folders on a CD-ROM
To determine file types
Displaying file name extensions within the Windows Explorer
Some more examples of file name extensions
Audio and video files
Temporary files
Sorting files by type
To select an individual file or folder within the Windows Explorer
To select a continuous block of files
To select multiple files which are not in a continuous block
To copy files using the Windows Explorer
To move files using the Windows Explorer
To copy or move folders using the Windows Explorer
The floppy disk 'protection' tab
To copy a file to a floppy disk
To copy a file from a floppy disk
To move a file to a floppy disk
To move a file from a floppy disk
To copy a file from a CD-ROM disk
To delete a file or folder
To delete a file on another drive
To view the contents of the Recycle Bin
To restore a deleted file

SIMPLE APPLICATIONS

Using Microsoft Word to create a new Word document.
Opening a document within Microsoft Word
Opening a previously used document within Word
The Windows list of recently opened documents
Opening a Word document using the Windows Explorer
Entering text
What is the 'Insertion Point'?
Moving about within a document
Inserting a picture into a document
Changing Font Size
Changing text alignment
Changing margins
Using Print Preview
Saving a document file to your hard disk
Saving a document file to a floppy disk
Why save files in a different format?
Using RTF (Rich Text Format), formatted files
Saving a document in a web compatible format.
To change the page orientation
To print from an application
To close a document within an application
The difference between the 'Close' and 'Close Window' icons
To close an application (and all open documents within it)

INTERNET BASICS

What is the Internet?
Why is the Internet Useful?
What is the difference between the WWW and the Internet?
Some prerequisites for going 'live'.
What you need to get 'online'
To open the Microsoft Internet Explorer (an Internet Browser)
What is a URL (Uniform Resource Locator)?
Web sites and URLs
To display a specific web page
What is a web browser?
The web browser window
The browser window buttons (icons)
Navigating between web pages
What is a Hyperlink?
How can I recognize hyperlinks?

E-MAIL BASICS

What is e-mail?
Advantages of using e-mail
Disadvantages of using e-mail
The structure of an e-mail address
E-mail vs. Web addresses
What is an ISP (Internet Service Provider)?
What is an E-mail account?
How to setup an e-mail account
What is junk mail?
What are computer viruses?
What are popup adverts?
What is spyware?
To start Outlook using the Start menu
The Microsoft Outlook Screen
The Microsoft Outlook Standard Toolbar
To send a message using Outlook
To check for new messages
To read a message
To create a new message
Attaching files to an e-mail
To insert a file into a message
To open an attached file that has been sent to you
The dangers of opening attached files - VIRUSES
To reply to the sender of a message
To reply to the sender and all recipients of a message
To forward a message
What is an address book?
To add an e-mail address to the address book
To edit an entry in your address book
Using the Address book to send an e-mail

INFORMATION SEARCH

What is a Search Engine?
Examples of Search Engines
What is a 'portal site'?
Search the web using many different Search Engines at once
Keyword searches
Different Search Engines give different results!
Paid for Search Engine positioning ('partner' sites)
Using a Search Engine's advanced options
Using the 'Home' button
Using a 'Site Map'
Searching pages on a particular web site
Copy and paste text, URL from a Web page.
To copy and paste text from a web site to a document.
To copy the URL of a particular web page to a document
To save a web image to your hard disk
To copy a web image from a web page to a document
Why save a web page?
To save a web page to your hard disk
To print a web page
To print part of a web page
What is a favorite (bookmark)?
To add a web page to your favorites
To open a bookmark (favorite)

PRECAUTIONS

Spam and how to avoid it
How do viruses infect PCs?
What is a firewall?
What are anti-virus programs?
Use caution when giving personal information over the Internet
Protect your data!
Chat rooms
Be careful when purchasing via the Web
Buyer Beware!
To find information about consumer rights
How do you know if a web site is legitimate?
What is a secure web site?
How to recognize a secure site.
Parental Controls within a web browser
To set parental controls within Internet Explorer
To disable parental controls within Internet Explorer
Other products to limit a child's access to the Internet

INFORMATION

To access on-line news
Alternative and Independent news sites
Getting information about local government services
Business Link
On-line banking
Leisure services
On-line shopping
Local entertainment, cultural events and coming events
Last Minute Deals
Stock availability and pricing
Comparing prices before you buy
Finding information about travel schedules and booking tickets
Finding information about hotel availability
LearnDirect
Finding information about training or educational courses
Searching online libraries for information
Using online job search sites
Getting information about employment rights
Getting information about pensions
Finding information relating to public health
Finding information relating to private health care
Finding information relating to alternative medicines
Finding information relating to drug certification
Finding information relating to health insurance
Special interest and 'direct action' groups
Accessing discussion groups
Accessing message boards
Business related sites
Finding information relating to corporate companies
What is an Intranet?
What is an Extranet?

E-PARTICIPATION

What is an online form?
What is a web form?
Form Field: One-Line Text Box
Form Field: Scrolling Text Box
Form Field: Password Box
Form Field: Check Box
Form Field: Radio Button
Form Field: Drop-Down Menu
Form Field: Buttons
Navigating an online form
Mandatory Fields
Correcting or removing data
Submitting an online form
Resetting and Clearing a form
Error Messages
Try to check out a site before purchasing anything!
Issues relating to card details
Internet Security
Encryption in Internet Explorer

APPLICATIONS

E-mailing your view to a local news station
Participating in a news poll
Completing a form requesting your opinion of a topical news item.
Contacting local social services
Submitting a tax return via the Internet
Register to vote
Accessing Government Consultation Documents
Getting information about online banking
Purchasing tickets online
Getting a quotation for purchasing a car
Purchasing Books or CDs online
Making a flight reservation
Making a hotel reservation
Hiring a car online
Getting information about online courses
Reserving a library book
Applying for a job online
Sourcing health advice
Getting information about health insurance
Using Discussion groups
Using Company Intranets

ECDL | European Computer Driving Licence
ICDL | International Computer Driving Licence

e-Citizen ECDL Training Manual CoursewareCourse Outline